Billing & Payments

1- Payment Methods

Pay Later (Default Policy at Launch)

Client pays after the ride starts.
Payment is collected in person by the chauffeur or through a payment link sent to the client on WhatsApp/email.

Accepted Payment Options:

Future Plan (when scaling up):

2- How Billing Works for Individual Clients

At Booking: No charge is made. Client receives booking confirmation only.
Before Ride: Reminder sent 24h before ride including payment options.
During Ride: Chauffeur politely reminds client that payment is due at pickup/drop-off.
After Ride (if needed): Chauffeur or SALIMO sends secure payment link (Stripe, Square, PayPal Business) immediately after completion.

3- How Billing Works for Hotels, Travel Agencies, and Corporates

Monthly Invoicing:
Hotel concierges, travel agencies, and corporate clients will receive one consolidated monthly invoice for all completed rides.
Payment terms: Net 15 or Net 30 depending on the agreement.
Tracking Rides:
Rides booked by hotels or agencies are recorded under their client account in the SALIMO Booking Sheet.

4- Important Billing Notes

Item	Policy
Late Payments	If payment is not made within 7 days, reminders are sent. After 15 days, a 5% late fee may apply (for corporate clients only).
No-Show Charges	Full ride fee applies if client does not appear after 60 minutes without notification.
Cancellation Charges	Free if canceled 24h+ before. 50% fee if canceled within 24h.
Receipts	Emailed automatically after payment is made or collected manually by chauffeur.

5- Invoices and Receipts

Receipts will include:
- Ride Date and Time
- Pickup and Drop-off Locations
- Client Name
- Total Fare
- Payment Method
Invoices for corporate clients will be branded with SALIMO Limousine logo and official details.

6- In Short: